3.2 based on 5 reviews
My mum and I wasted an hour of our lives here. 45 minutes had gone by since we ordered and we STILL hadn’t received our meals. Went up to enquire and found out they hadn’t even been cooked yet. Another couple had gone up and complained as well as they hadn’t gotten their meals either. We ended up getting our money back and they were apologetic but still wasn’t good enough in my opinion.
Well. Where to start with this one. From the moment we walked in, got told to sit wherever like. But every table. And I mean every table had dirty dishes stacked on it. The table we settled on, I had to physically move all the stuff off the table and onto the table next door, then grab an unused napkin from the table next door to clean the table myself. Witnessed the waitress delivering kids food to a nearby table drop chips on the floor and they are still there haven't bothered cleaning it. No cutlery on our table had to ask a staff member for some which their body language seemed to insinuate that they weren't happy to do this. When our food eventually came out (we waited a while) we asked about where our drinks were and was given attitude as to that they will come out when they are ready. In asking for some water was told to get up and get it ourselves, it's over there. Seemed very under staffed but those who are here might want to reevaluate their career choice and might be better collecting a dole cheque than to be working here. Woolies who own this pub should be sending HR in as soon as possible to clean up this mess before the health inspector shuts this place down. Feel free to check out my other reviews and you will see I'm generally fair about what I review but this place is the worst place I've ever been to and will not be back.
New York Bar & Grill has interesting facts - Why are Pubs called Hotels in Australia? A pub, short for Public House, is an establishment whose main function is to serve alcohol, mostly beer. Also known as an Ale house or Tavern. The reason for this is that until recently, in Australia (late 1980s), pubs were forced, by the liquor laws, to provide accommodation and so were accurately called hotels.
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